Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make
purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect billing information can cause your order to be rejected due to potential fraud. Your credit card will be billed when you place your order.
Returns
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Items are eligible for return within 14 days of their delivery date. Items must be in their original condition, and they must be unwashed and unworn. Of course, if an item arrives in a damaged state, notify us immediately and you will be refunded the entire cost of the item.
How long does an order take to arrive?
Standard shipping takes about 5 to 7 business days during the regular season. In December and June, shipping times may take longer. Expedited shipping is available for an additional fee on orders of more than $100.
What do I do if I don’t receive my order?
We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.